Once your order has been placed, you’ll automatically receive an order confirmation.
After this confirmation is sent, it’s no longer possible to cancel the order. You’ll need to wait until your package has been delivered.

After you’ve received your order confirmation, delivery typically takes around 5 to 10 business days

All of our orders come with free shipping — no minimum spend required.

Once your order has been shipped from our warehouse, you’ll receive an email from us with a tracking number.

You can use this number to follow your delivery via the “Track & Trace” section in the main menu.

If you're not satisfied with your purchase, you may return it within b

Please note that you are responsible for the return shipping. We strongly recommend keeping your tracking number to avoid any issues.

To start a return, please reach out to us via the contact form on our website.

You can reach our customer service by emailing us at support@smileonthemove.com.

We aim to respond to all messages 1-2 business days.

You can pay using PayPal, Klarna, Shopify Payments, and all major credit cards. All payments are processed securely to ensure your information is protected at all times.

You have an other question or maybe a tip? You can reach out to us by emailing at support@smileonthemove.com.

We aim to respond to all messages 1-2 business days.